PRIVACY POLICY
Ice Wonderland Company Dammam
Effective Date: 1.1.2026.
1. Introduction
This Privacy Policy explains how Ice Wonderland company operating as Ice Wonderland Dammam, collects, uses, and protects your personal data when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled in compliance with applicable Saudi Arabian and international data protection laws.
2. Data Controller
The data controller responsible for your personal data is:
Ice Wonderland Company
Al Amamrah Dist. 32415, Dammam, Kingdom of Saudi Arabia
Email: info@icewonderland.com
3. Information We Collect
We may collect the following personal data:
– Name and surname
– Company name
– Email address
– Phone number
– Message content submitted via contact form
– Information necessary for ticket purchase and payment (processed securely by our payment gateway)
– Technical data such as IP address, browser type, and cookies for functionality and analytics purposes.
4. Purpose of Data Collection
Your personal data is collected and processed for the following purposes:
– To respond to your inquiries and messages
– To process ticket sales and online payments
– To manage bookings and customer support
– To improve our website and user experience
– To comply with legal and financial obligations.
5. Data Retention and Security
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. All data is stored securely and access is restricted to authorized personnel only. Payment data is handled exclusively by certified third-party payment processors; we do not store credit or debit card details.
6. Sharing of Personal Data
We do not sell or rent your personal data. However, we may share it with trusted third parties only when necessary, including:
– Payment service providers for transaction processing
– IT and website hosting providers ensuring site functionality
– Legal or regulatory authorities when required by law.
7. Cookies
Our website uses cookies to improve functionality and analyze user behavior. You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly without them.
8. Your Rights
You have the right to:
– Request access to your personal data
– Request correction or deletion of inaccurate data
– Withdraw consent to processing (where applicable)
– Lodge a complaint with a data protection authority if you believe your rights have been violated.
9. International Data Transfers
If your data is transferred outside the Kingdom of Saudi Arabia, we ensure that appropriate safeguards are in place to protect it in accordance with applicable data protection laws.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the date of last update indicated.
11. Contact Information
For questions or requests related to this Privacy Policy, please contact us at:
Email: info@icewonderland.com
Address: Global City Dammam, Dammam, Kingdom of Saudi Arabia